I've accidently deleted my files - can you help?

Written by: Support on April 5, 2010 | Print | Bookmark

If you accidently loose your website or files by mistake or in error, we are unfortunately unable to provide a backup copy of your data. It is our policy to only provide a copy of your files in the unlikeley event that our server hardware fails.

It remains your responsibility to make your own back-ups of your website's files reguarly.

In the unlikely event that our servers do fail, we may need to re-instate your account with the most recent backup we made of your website. You may loose any changes you made to your website between the time our most recent backup was made and the time that our severs failed. It is important that you make your own website backups to prevent any unecessary loss of data.

We recommend that you make a copy of your data at least once every week.

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Category: Uploading & FTP, PHP, Databases / MySQL, Account Management

Last updated on April 5, 2010 with 514 views