Help! I have not received my activation email?

Written by: Support on April 5, 2010 | Print | Bookmark
Do not panic. If you have just registered, it may take some time for your activation email to finally come through / arrive. Sometimes, this can take anything up to 24 hours. In most cases, the email usually arrives within 15 minutes.

If you have just registered, please allow up to 24 hours for the email containing your unique activation link to arrive.

Please remember to check your email's Spam folder. Sometimes the email is mistaken for junk by your email provider.

If you have registered over 24 hours ago and your activation has still not arrived, consider checking that you have entered the right email address first?

If you are sure that you have supplied the correct email address, please contact our Customer Support Department where we will be happy to help you activate your account manually.

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Category: Signup & Registration

Last updated on April 5, 2010 with 931 views